Refunds



Our refund & return policy lasts 30 days from the moment you receive the product. If 30 days have gone by since you received the product, unfortunately, we can't offer you a refund.  If products are defected or damaged at the time of receiving the product, you need to notify us within 7 days of receiving the product for the full refund & return policy.  

To be eligible for a return, your item must be in the same condition that you received it. The original packaging should be included with the return.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer, but instead please send it to:

Beth & Emilie, 3250 NE Broadway Street #447, Portland, OR, 97232 USA

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Late or missing refunds (if applicable)

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us by using our contact form.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by using our contact form.

Shipping for Return

To return your product, please contact us for return authorization and address.

You will be responsible for paying for your own shipping costs for returning your item. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. 

If you have some additional questions about this refund & return policy, please don't hesitate to reach out via the contact form.

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